Effective Date: [DD/MM/YYYY]
1. General Policy
Quantum Intelligence follows a No Refund Policy for confirmed purchases of vehicles, electronics, and related products, except where a refund is required under applicable law or expressly approved by the Company.
2. Product Orders
Once an order has been confirmed and accepted, it cannot ordinarily be cancelled or refunded.
3. Booking Amounts
Booking amounts, if accepted by the Company, are generally non-refundable, except where:
- Quantum Intelligence is unable to supply the ordered product.
- A refund is required under applicable law.
- The Company expressly agrees in writing.
4. Dealer and Franchise Fees
Application fees, dealership fees, franchise fees, documentation charges, and processing fees are non-refundable unless otherwise stated in a written agreement.
5. Damaged or Incorrect Products
If a customer receives a product that is materially damaged in transit or substantially different from the confirmed order, the customer should notify Quantum Intelligence within 48 hours of delivery with photographs and supporting information. The Company will investigate the matter and, where appropriate, repair, replace, or provide another suitable remedy in accordance with applicable law.
6. Statutory Rights
Nothing in this Policy limits any rights that customers may have under applicable consumer protection laws.


